FAQ

How do I contact support?

Use the contact page and include your order number if your question is order-related.

How are products priced?

Live products are priced to cover product cost, estimated shipping buffer, payment processing, platform overhead, return risk, discounts, testing budget, and required profit.

Why does the catalog change?

Products may be added, removed, drafted, or repriced as supplier inventory, media, shipping, or cost information changes.

Is checkout secure?

Checkout is handled through Shopify's secure checkout system.